DocuSign – Signature Needed Email Scam

Threat Overview

• Threat type: Phishing email scam / Social engineering
• Associated email addresses: Predatory spoofed senders disguised as DocuSign; may include generic senders like “mar.on.e.kadas.p.er@googlemail.com”
• Detection names: DocuSign – Signature Needed phishing email
• Symptoms of infection: No malware installed, but credential theft can lead to unauthorized account access, unexpected password resets, or identity theft
• Damage & distribution methods: Delivered via deceptive email, fake “Review and Sign” pages; leads to credential harvesting which allows fraud, data theft, and financial loss; potential downstream malware infections
• Danger level: High (successful compromise leads to account takeover, data breach, financial fraud)
• Removal tool: SpyHunter

Threat Details Table

Threat Evaluation

How I got infected:
You may have received an official-looking email claiming to require your signature on an important document. These emails exploit urgency and trust. Clicking the “Review and Sign” button leads to a fake DocuSign login page, where your entered credentials are immediately captured by attackers.

What does it do:
The scam doesn’t install malware, but the threat lies in stolen login credentials. Cybercriminals use these to access email, cloud services, financial accounts, and corporate systems. This can lead to fraud, unauthorized purchases, sensitive data leaks, and identity theft.

Should you be worried for your system:
Yes. While your system may not be infected with a traditional virus, your identity, sensitive business information, and personal accounts could be exposed. Credential phishing is one of the most effective methods hackers use to breach secure environments.

Scam Email Transcript

Subject: Internal Audit Document Pending
Reference #: 7331087581
Sender: [Name & email spoofed]
Message:
“You’ve been requested to review and sign the following document: Contract Agreement with [company] for Q2 2025… All other parties have signed. Your action is now required.”
Button: “Review and Sign Document”

Scam Email Example

Subject: Internal Audit Document Pending

Hello [Name],

You've been requested to review and sign the following document: Contract Agreement for Q2 2025.

Document Details:
Reference #: 7331087581
Sender: [Spoofed name]
Contact Email: [fake address]
DATE: June 7, 2025 at 2:35 PM

[Review and Sign Document] (link to phishing site)

Important Security Notice:
This email contains a secure link to your document. Do not share this email or the access link with others.

© 2025 DocuSign, Inc. All rights reserved.

This message is crafted to look authoritative and urgent. Its goal is to manipulate users into clicking without thinking critically.

Manual Removal Guide: How to Identify and Remove Email Scams Yourself

Step 1: Recognizing Scam Emails

Before taking action, learn to identify email scams. Some common red flags include:

• Unknown Sender: Emails from unfamiliar addresses, especially if they claim to be from banks, tech support, or government agencies.
• Urgent or Threatening Language: Messages pressuring you to act quickly (e.g., “Your account will be suspended!”).
• Poor Grammar & Spelling Mistakes: Many scam emails contain grammatical errors.
• Suspicious Links or Attachments: Hover over links to check if they lead to an unusual website before clicking.
• Requests for Personal or Financial Information: Legitimate companies will never ask for sensitive details via email.

Step 2: Avoid Interacting with Scam Emails

If an email appears suspicious:

• Do NOT click on any links.
• Do NOT download attachments.
• Do NOT reply to the sender.

Step 3: Report the Email Scam

Reporting scam emails helps prevent others from falling victim to them:

• Gmail/Outlook/Yahoo Users: Click “Report Phishing” or “Report Spam” in your email client.
• FTC (U.S. users): Report scams to the FTC Complaint Assistant.
• Google Safe Browsing: Report phishing sites at Google’s Phishing Report.

Step 4: Block the Sender

To prevent further scam emails from the same sender:

• Gmail: Open the email, click the three dots, and select “Block [Sender Name]”.
• Outlook: Open the email, select “Junk” > “Block Sender”.
• Yahoo Mail: Click “More” > “Block Sender”.

Step 5: Check Your Accounts for Compromise

If you’ve interacted with a scam email:

• Change your passwords immediately. Use strong, unique passwords.
• Enable Two-Factor Authentication (2FA). Adds an extra security layer.
• Monitor your banking transactions for suspicious activity.

Step 6: Scan Your Device for Malware

If you accidentally clicked a link or downloaded a file, scan your system for malware:

• Windows Users (Windows Defender)
  • Go to Settings > Update & Security > Windows Security > Virus & Threat Protection.
  • Click “Quick Scan” or “Full Scan”.
• Mac Users
  • Use security software like Malwarebytes for Mac to scan for threats.

Step 7: Strengthen Email Security

• Enable spam filtering in your email provider’s settings.
• Use a third-party spam filter such as Spamihilator or Mailwasher.
• Stay educated on phishing techniques to avoid falling for scams in the future.

SpyHunter Removal Guide: Automated Solution for Email Scam Threats

SpyHunter is a powerful anti-malware tool designed to detect and remove phishing-related threats, Trojans, spyware, and other cyber threats. If you prefer a quick and automated solution, follow these steps:

Step 1: Download SpyHunter

1. Visit the official SpyHunter download page: Download SpyHunter
2. Click “Download” and save the file.

Step 2: Install SpyHunter

1. Open the downloaded file (SpyHunter-Installer.exe).
2. Follow the on-screen installation instructions.
3. Once installed, launch SpyHunter.

Step 3: Perform a Full System Scan

1. Open SpyHunter and go to “Malware/PC Scan”.
2. Click “Start Scan Now” to begin scanning.
3. SpyHunter will detect threats linked to email scams.

Step 4: Review and Remove Detected Threats

1. After the scan completes, SpyHunter will display a list of detected threats.
2. Click "Fix Threats" to remove them.
3. Restart your computer after removal.

Step 5: Enable Real-Time Protection

• Activate SpyHunter’s Active Guards for real-time malware protection.
• Schedule regular system scans for ongoing security.

Step 6: Keep SpyHunter Updated

• Regularly update SpyHunter to detect new threats.
• To update, go to "Settings" > "Update" and click "Check for Updates".

How to Prevent Future Email Scams

To avoid falling for email scams in the future, follow these precautions:

Use a Secure Email Provider

Consider using encrypted email services like ProtonMail or Tutanota for enhanced security.

Avoid Clicking Suspicious Links

Always verify links before clicking by hovering over them to see the actual URL.

Use a VPN on Public Wi-Fi

Scammers can intercept your data on public networks. Use a VPN for secure browsing.

Regularly Change Your Passwords

Use a password manager to generate and store secure passwords.

Install Anti-Phishing Browser Extensions

Use security extensions like Bitdefender TrafficLight or Avast Online Security to detect phishing attempts.

Email scams pose a significant risk to personal and financial security. By following this manual removal guide, you can effectively identify and remove scam emails. For those seeking a fast and automated approach, SpyHunter provides a reliable solution to detect and remove email scam-related threats.

Take Action Now

Protect your device from scam-related malware with SpyHunter: Download SpyHunter

Conclusion

The “DocuSign – Signature Needed” scam is a classic phishing tactic dressed in professional language. With businesses increasingly relying on digital signatures, attackers know users may respond without hesitation. If you received such an email, do not click any links. Always verify with the actual sender through a known contact method. For full system inspection and to check for potential spyware or credential harvesters, use a dedicated threat scanner like SpyHunter.