The Jackpot 27 ransomware is an aggressive file-encrypting malware that targets Windows systems. Once inside, it renames your files with a new .jackpot27 extension and drops a ransom note demanding payment in cryptocurrency. Like most modern ransomware strains, Jackpot 27 leaves no easy path to recover your files without paying up—though paying the ransom is never recommended.
If you’re seeing .jackpot27 files and ransom instructions, your system is infected, and time is critical.
Jackpot 27 Ransomware Overview
| Threat Type | Ransomware |
|---|---|
| Encrypted Extension | .jackpot27 |
| Ransom Note Filename | RESTORE_FILES.txt |
| Email Contact | jackpot.support@tuta.io, jackpot27@onionmail.org |
| Detection Names | Win32/Filecoder.Jackpot, Ransom:Win32/FileCrypt, Trojan-Ransom.Win32.Gen |
| Symptoms | Files renamed to .jackpot27, ransom note in folders, encrypted data |
| Damage & Distribution | File encryption, ransom demand; likely spread via phishing emails, malicious downloads |
| Danger Level | High – Encrypts data and threatens permanent loss |
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How Did I Get Infected With Jackpot 27 Ransomware?
Jackpot 27 doesn’t knock on your door—it sneaks in.
Most infections happen through:
- Malicious email attachments (invoice scams, shipping updates, resumes)
- Fake software cracks or installers
- Drive-by downloads from compromised or shady websites
- RDP (Remote Desktop Protocol) brute-force attacks
Once triggered, Jackpot 27 runs a silent background process to encrypt your data without raising alarms.
What Jackpot 27 Ransomware Does to Your Files
Immediately after execution, Jackpot 27 scans your system for commonly used file types:
Documents, images, videos, databases, source code, and more.
Then it:
- Encrypts each file using a strong encryption algorithm
- Renames files by appending the
.jackpot27extension - Drops a ransom note
RESTORE_FILES.txtin every affected directory - Demands you email the attackers to “negotiate” file recovery
There’s no built-in way to decrypt .jackpot27 files without the unique key held by the attackers.
Should You Be Worried About Jackpot 27?
Absolutely. Jackpot 27 is not just disruptive—it’s destructive. If you’re not backed up, your data may be gone permanently.
Key concerns:
- Encryption is real – your files are unreadable without the decryption key.
- Backdoors – some ransomware strains install secondary trojans.
- Escalation risk – ransomware may spread laterally through networks or infect cloud backups.
Do not pay the ransom. It encourages further attacks, and many victims never receive a decryption key, even after payment.
Ransom Note Dropped by Jackpot 27
Here’s an excerpt from the ransom note (RESTORE_FILES.txt) left by Jackpot 27:
All your files are encrypted!
Send email to:
jackpot.support@tuta.io
jackpot27@onionmail.org
To restore files, contact us within 48 hours.
The note uses classic scare tactics: time pressure, threats of permanent loss, and promises of “safe decryption.” Don’t engage.
Instead:
- Disconnect from the network immediately.
- Remove the malware using reputable tools.
- Restore files from backup (if available).
- Save encrypted files in case a future decryptor is released.
Manual Ransomware Removal Guide
Warning: Manual removal is complex and risky. If not done correctly, it can lead to data loss or incomplete removal of ransomware. Only follow this method if you are an advanced user. If unsure, proceed with Method 2 (SpyHunter Removal Guide).
Step 1: Disconnect from the Internet
- Unplug your Ethernet cable or disconnect Wi-Fi immediately to prevent further communication with the ransomware’s command and control (C2) servers.
Step 2: Boot into Safe Mode
For Windows Users:
- For Windows 10, 11:
- Press Windows + R, type
msconfig, and hit Enter. - Go to the Boot tab.
- Check Safe boot and select Network.
- Click Apply and OK, then restart your PC.
- Press Windows + R, type
- For Windows 7, 8:
- Restart your PC and press F8 repeatedly before Windows loads.
- Select Safe Mode with Networking and press Enter.
For Mac Users:
- Restart your Mac and immediately press and hold the Shift key.
- Release the key once you see the Apple logo.
- Your Mac will start in Safe Mode.
Step 3: Locate and Terminate Malicious Processes
For Windows Users:
- Press Ctrl + Shift + Esc to open Task Manager.
- Look for suspicious processes (e.g., unknown names, high CPU usage, or random letters).
- Right-click on the process and select End Task.
For Mac Users:
- Open Activity Monitor (Finder > Applications > Utilities > Activity Monitor).
- Look for unusual processes.
- Select the process and click Force Quit.
Step 4: Delete Malicious Files
For Windows Users:
- Press Windows + R, type
%temp%, and hit Enter. - Delete all files in the Temp folder.
- Navigate to:
C:\Users\[Your Username]\AppData\RoamingC:\Users\[Your Username]\AppData\LocalC:\Windows\System32
- Look for suspicious files related to the ransomware (random file names, recently modified) and delete them.
For Mac Users:
- Open Finder and go to Go > Go to Folder.
- Type
~/Library/Application Supportand delete suspicious folders. - Navigate to
~/Library/LaunchAgentsand remove unknown.plistfiles.
Step 5: Remove Ransomware from Registry or System Settings
For Windows Users:
Warning: Incorrect changes in the Registry Editor can damage your system. Proceed with caution.
- Press Windows + R, type
regedit, and hit Enter. - Navigate to:
HKEY_CURRENT_USER\SoftwareHKEY_LOCAL_MACHINE\Software
- Look for unfamiliar folders with random characters or ransomware-related names.
- Right-click and select Delete.
For Mac Users:
- Go to System Preferences > Users & Groups.
- Click on Login Items and remove any suspicious startup items.
- Navigate to
~/Library/Preferencesand remove malicious.plistfiles.
Step 6: Restore System Using System Restore (Windows) or Time Machine (Mac)
For Windows Users:
- Press Windows + R, type
rstrui, and hit Enter. - Click Next, choose a restore point before the infection, and follow the prompts to restore your system.
For Mac Users:
- Restart your Mac and hold Command + R to enter macOS Utilities.
- Select Restore from Time Machine Backup.
- Choose a backup prior to the ransomware infection and restore your system.
Step 7: Use a Decryption Tool (If Available)
- Visit No More Ransom (www.nomoreransom.org) and check if a decryption tool is available for your ransomware variant.
Step 8: Recover Files Using Backup
- If you have backups on an external drive or cloud storage, restore your files.
Automatic Ransomware Removal Using SpyHunter
If manual removal seems too risky or complicated, using a reliable anti-malware tool like SpyHunter is the best alternative.
Step 1: Download SpyHunter
Download SpyHunter from the official link: Download SpyHunter
Or follow the official installation instructions here:
SpyHunter Download Instructions
Step 2: Install SpyHunter
- Open the downloaded file (
SpyHunter-Installer.exe). - Follow the on-screen prompts to install the program.
- Once installed, launch SpyHunter.
Step 3: Perform a Full System Scan
- Click on Start Scan Now.
- SpyHunter will scan for ransomware and other malware.
- Wait for the scan to complete.
Step 4: Remove Detected Threats
- After the scan, SpyHunter will list all detected threats.
- Click Fix Threats to remove the ransomware.
Step 5: Use SpyHunter’s Malware HelpDesk (If Needed)
If you are dealing with a stubborn ransomware variant, SpyHunter’s Malware HelpDesk provides custom fixes to remove advanced threats.
Step 6: Restore Your Files
If your files are encrypted:
- Try No More Ransom (www.nomoreransom.org) for decryption tools.
- Restore from cloud storage or external backups.
Preventing Future Ransomware Attacks
- Keep backups on an external hard drive or cloud storage.
- Use SpyHunter to detect threats before they infect your system.
- Enable Windows Defender or a trusted antivirus program.
- Avoid suspicious emails, attachments, and links.
- Update Windows, macOS & software regularly.
Conclusion
Jackpot 27 ransomware is a serious threat that can lock you out of your most important files. It spreads via phishing emails, malicious downloads, or unprotected remote access—and once it’s in, it doesn’t stop until your files are encrypted and held hostage.
Recovery is possible if you:
- Act fast to remove the ransomware
- Avoid paying the ransom
- Restore from clean, offline backups
- Use reliable anti-malware tools to secure your system
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