Remove WeHaveSolution Ransomware

WeHaveSolution Ransomware is a malicious program designed to encrypt users’ files and demand a ransom for their decryption. This ransomware typically infiltrates systems through phishing emails, malicious attachments, and harmful websites. Once inside, it locks critical data and threatens victims with permanent loss unless they comply with the attackers’ demands.

WeHaveSolution Ransomware – Details

Attribute	Description
Threat Type	Ransomware, Cryptovirus
Encrypted File Extension	.wehavesolution247
Ransom Note File	READ_NOTE.html
Associated Email Addresses	wehavesolution@onionmail.org, solution247days@outlook.com
Detection Names	Various security vendors may detect it under different names
Symptoms of Infection	Files become inaccessible and receive the .WeHaveSolution extension; ransom note appears; unusual system behavior
Damage	Encrypts files, may steal sensitive data, modifies Windows Registry, disrupts business operations
Distribution Methods	Malicious email attachments, fake software downloads, compromised websites
Danger Level	High – Data loss, financial extortion, and potential data leaks

Ransom Note: What Attackers Say

Once WeHaveSolution Ransomware encrypts your files, it drops a ransom note named READ_NOTE.html, which contains the following message:

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Your personal ID:

/!\ YOUR COMPANY NETWORK HAS BEEN PENETRATED /!\

All your important files have been encrypted!

Your files are safe! Only modified. (RSA+AES)

ANY ATTEMPT TO RESTORE YOUR FILES WITH THIRD-PARTY SOFTWARE WILL PERMANENTLY CORRUPT IT. DO NOT MODIFY ENCRYPTED FILES. DO NOT RENAME ENCRYPTED FILES.

No software available on the internet can help you. We are the only ones able to solve your problem.

We gathered highly confidential/personal data. These data are currently stored on a private server. This server will be immediately destroyed after your payment. If you decide not to pay, we will release your data to the public or a re-seller. So you can expect your data to be publicly available in the near future.

We only seek money, and our goal is not to damage your reputation or prevent your business from running.

You can send us 2-3 non-important files, and we will decrypt them for free to prove we are able to give your files back. When you compose a letter, please indicate the PERSONAL ID from the beginning of the note so that we can more specifically approach the formation of conditions for you.

Contact us for price and get decryption software.

Email:

• wehavesolution@onionmail.org
• solution247days@outlook.com

OUR TOX:
BA3779BDEE7B982BF08FC0B7B0410E6AE7CC6612B13433B60000E0757BDD682A69AD98563AEC

To contact us, create a new free email account on the site: protonmail.com.

IF YOU DON’T CONTACT US WITHIN 72 HOURS, PRICE WILL BE HIGHER.

Our site and Tor-chat to always be in touch:
xfycpauc22t5jsmfjcaz2oydrrrfy75zuk6chr32664bsscq4fgyaaqd[.]onion

Sometimes, the attackers allow victims to decrypt three small files (under 5MB, except databases) for free.

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What Are .WeHaveSolution Encrypted Files?

Files encrypted by this ransomware will have the .WeHaveSolution extension and cannot be opened without the decryption key. The ransomware targets a wide range of file types, including:

• Videos (.mp4, .avi, etc.)
• Audio files (.mp3, .wav, etc.)
• Images (.jpg, .png, etc.)
• Documents (.docx, .pptx, etc.)
• Compressed files (.zip, .rar, etc.)
• Frequently used files of all kinds

If you have been infected with WeHaveSolution Ransomware, do not pay the ransom. Attackers may not provide the decryption key, and paying only fuels their illegal activities.

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Manual Ransomware Removal Guide

Warning: Manual removal is complex and risky. If not done correctly, it can lead to data loss or incomplete removal of ransomware. Only follow this method if you are an advanced user. If unsure, proceed with Method 2 (SpyHunter Removal Guide).

Step 1: Disconnect from the Internet

1. Unplug your Ethernet cable or disconnect Wi-Fi immediately to prevent further communication with the ransomware’s command and control (C2) servers.

Step 2: Boot into Safe Mode

For Windows Users:

1. For Windows 10, 11:
   • Press Windows + R, type msconfig, and hit Enter.
   • Go to the Boot tab.
   • Check Safe boot and select Network.
   • Click Apply and OK, then restart your PC.
2. For Windows 7, 8:
   • Restart your PC and press F8 repeatedly before Windows loads.
   • Select Safe Mode with Networking and press Enter.

For Mac Users:

1. Restart your Mac and immediately press and hold the Shift key.
2. Release the key once you see the Apple logo.
3. Your Mac will start in Safe Mode.

Step 3: Locate and Terminate Malicious Processes

For Windows Users:

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Look for suspicious processes (e.g., unknown names, high CPU usage, or random letters).
3. Right-click on the process and select End Task.

For Mac Users:

1. Open Activity Monitor (Finder > Applications > Utilities > Activity Monitor).
2. Look for unusual processes.
3. Select the process and click Force Quit.

Step 4: Delete Malicious Files

For Windows Users:

1. Press Windows + R, type %temp%, and hit Enter.
2. Delete all files in the Temp folder.
3. Navigate to:
   • C:\Users\[Your Username]\AppData\Roaming
   • C:\Users\[Your Username]\AppData\Local
   • C:\Windows\System32
4. Look for suspicious files related to the ransomware (random file names, recently modified) and delete them.

For Mac Users:

1. Open Finder and go to Go > Go to Folder.
2. Type ~/Library/Application Support and delete suspicious folders.
3. Navigate to ~/Library/LaunchAgents and remove unknown .plist files.

Step 5: Remove Ransomware from Registry or System Settings

For Windows Users:

Warning: Incorrect changes in the Registry Editor can damage your system. Proceed with caution.

1. Press Windows + R, type regedit, and hit Enter.
2. Navigate to:
   • HKEY_CURRENT_USER\Software
   • HKEY_LOCAL_MACHINE\Software
3. Look for unfamiliar folders with random characters or ransomware-related names.
4. Right-click and select Delete.

For Mac Users:

1. Go to System Preferences > Users & Groups.
2. Click on Login Items and remove any suspicious startup items.
3. Navigate to ~/Library/Preferences and remove malicious .plist files.

Step 6: Restore System Using System Restore (Windows) or Time Machine (Mac)

For Windows Users:

1. Press Windows + R, type rstrui, and hit Enter.
2. Click Next, choose a restore point before the infection, and follow the prompts to restore your system.

For Mac Users:

1. Restart your Mac and hold Command + R to enter macOS Utilities.
2. Select Restore from Time Machine Backup.
3. Choose a backup prior to the ransomware infection and restore your system.

Step 7: Use a Decryption Tool (If Available)

• Visit No More Ransom (www.nomoreransom.org) and check if a decryption tool is available for your ransomware variant.

Step 8: Recover Files Using Backup

• If you have backups on an external drive or cloud storage, restore your files.

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Automatic Ransomware Removal Using SpyHunter

If manual removal seems too risky or complicated, using a reliable anti-malware tool like SpyHunter is the best alternative.

Step 1: Download SpyHunter

Download SpyHunter from the official link: Download SpyHunter

Or follow the official installation instructions here:
SpyHunter Download Instructions

Step 2: Install SpyHunter

1. Open the downloaded file (SpyHunter-Installer.exe).
2. Follow the on-screen prompts to install the program.
3. Once installed, launch SpyHunter.

Step 3: Perform a Full System Scan

1. Click on Start Scan Now.
2. SpyHunter will scan for ransomware and other malware.
3. Wait for the scan to complete.

Step 4: Remove Detected Threats

1. After the scan, SpyHunter will list all detected threats.
2. Click Fix Threats to remove the ransomware.

Step 5: Use SpyHunter’s Malware HelpDesk (If Needed)

If you are dealing with a stubborn ransomware variant, SpyHunter’s Malware HelpDesk provides custom fixes to remove advanced threats.

Step 6: Restore Your Files

If your files are encrypted:

• Try No More Ransom (www.nomoreransom.org) for decryption tools.
• Restore from cloud storage or external backups.

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Preventing Future Ransomware Attacks

• Keep backups on an external hard drive or cloud storage.
• Use SpyHunter to detect threats before they infect your system.
• Enable Windows Defender or a trusted antivirus program.
• Avoid suspicious emails, attachments, and links.
• Update Windows, macOS & software regularly.

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If you are still having trouble, consider contacting virtual technical support.