Remove SuperBlack Ransomware

SuperBlack is a highly dangerous ransomware variant believed to be based on LockBit 3.0. It encrypts data on infected systems, appending filenames with a randomly generated extension, and demands a ransom for decryption. This ransomware has been actively deployed between January and March 2025 by a Russian-speaking cybercriminal group known as “Mora_001.” Victims are warned that their files are not only encrypted but also exfiltrated, with threats of public data leaks if the ransom is not paid.

Summary of the SuperBlack Ransomware

Attribute	Details
Threat Type	Ransomware, Crypto Virus, Files Locker
Encrypted File Extension	Random character string (e.g., .fB1SZ2i3X)
Ransom Note Filename	[random_string].README.txt
Associated Contact	Tox chat
Detection Names	Avast (Win32:RansomX-gen [Ransom]), Combo Cleaner (Trojan.GenericKDZ.107474), ESET-NOD32 (Win32/Filecoder.BlackMatter), Kaspersky (HEUR:Trojan-Ransom.Win32.Generic), Microsoft (Ransom:Win32/Lockbit.HA!MTB)
Symptoms of Infection	Files are encrypted and renamed, ransom note appears, inability to open files, changed desktop wallpaper
Damage	Encryption of all files, risk of data exposure, additional malware infections
Distribution Methods	Phishing emails, malicious links, drive-by downloads, compromised software, torrent sites, exploit kits
Danger Level	Critical

Ransom Note Overview

Upon infection, SuperBlack drops a ransom note titled “[random_string].README.txt,” warning victims that their sensitive data has been stolen and encrypted. The message includes threats of public disclosure if the ransom is not paid and provides a Tox chat ID for communication. The note reads:

>>>> Your data are stolen and encrypted!

>>>> Sensitive data on your system was DOWNLOADED and it will be PUBLISHED if you refuse to cooperate. Your competitors or law enforcement may get them on the web.

Data includes:
- Employees personal data, CVs, DL, SSN.
- Complete network map including credentials for local and remote services.
- Financial information including clients data, bills, budgets, annual reports, bank statements.
- Complete datagrams/schemas/drawings for manufacturing in solidworks format
- And more...

You can request the tree of files that we have.

>>>> You need contact us and decrypt one file for free, send a small file for test decryption with your personal DECRYPTION ID to tox chat:

>>>> Your personal DECRYPTION ID: 7FBC34A4128F7B75E19B7F2A4E1938A0

1)Download and install TOX chat: hxxps://tox.chat
2)Write to this tox id: DED25DCB2AAAF65A05BEA584A0D1BB1D55DD 2D8BB4185FA39B5175C60C8DDD0C0A7F8A8EC815 and wait for the answer, we will always answer you.

>>>> DO NOT MODIFY FILES YOURSELF.
>>>> DO NOT USE THIRD PARTY SOFTWARE TO RESTORE YOUR DATA.
>>>> YOU MAY DAMAGE YOUR FILES, IT WILL RESULT IN PERMANENT DATA LOSS.
>>>> YOUR DATA IS STRONGLY ENCRYPTED, YOU CAN NOT DECRYPT IT WITHOUT CIPHER KEY.

SuperBlack has been distributed through vulnerabilities in Fortinet firewalls, with attacks involving privilege escalation, persistence mechanisms, lateral movement, and data exfiltration before encryption. The ransomware is considered highly dangerous due to its advanced encryption and extortion tactics.

Manual Ransomware Removal Guide

Warning: Manual removal is complex and risky. If not done correctly, it can lead to data loss or incomplete removal of ransomware. Only follow this method if you are an advanced user. If unsure, proceed with Method 2 (SpyHunter Removal Guide).

Step 1: Disconnect from the Internet

1. Unplug your Ethernet cable or disconnect Wi-Fi immediately to prevent further communication with the ransomware’s command and control (C2) servers.

Step 2: Boot into Safe Mode

For Windows Users:

1. For Windows 10, 11:
   • Press Windows + R, type msconfig, and hit Enter.
   • Go to the Boot tab.
   • Check Safe boot and select Network.
   • Click Apply and OK, then restart your PC.
2. For Windows 7, 8:
   • Restart your PC and press F8 repeatedly before Windows loads.
   • Select Safe Mode with Networking and press Enter.

For Mac Users:

1. Restart your Mac and immediately press and hold the Shift key.
2. Release the key once you see the Apple logo.
3. Your Mac will start in Safe Mode.

Step 3: Locate and Terminate Malicious Processes

For Windows Users:

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Look for suspicious processes (e.g., unknown names, high CPU usage, or random letters).
3. Right-click on the process and select End Task.

For Mac Users:

1. Open Activity Monitor (Finder > Applications > Utilities > Activity Monitor).
2. Look for unusual processes.
3. Select the process and click Force Quit.

Step 4: Delete Malicious Files

For Windows Users:

1. Press Windows + R, type %temp%, and hit Enter.
2. Delete all files in the Temp folder.
3. Navigate to:
   • C:\Users\[Your Username]\AppData\Roaming
   • C:\Users\[Your Username]\AppData\Local
   • C:\Windows\System32
4. Look for suspicious files related to the ransomware (random file names, recently modified) and delete them.

For Mac Users:

1. Open Finder and go to Go > Go to Folder.
2. Type ~/Library/Application Support and delete suspicious folders.
3. Navigate to ~/Library/LaunchAgents and remove unknown .plist files.

Step 5: Remove Ransomware from Registry or System Settings

For Windows Users:

Warning: Incorrect changes in the Registry Editor can damage your system. Proceed with caution.

1. Press Windows + R, type regedit, and hit Enter.
2. Navigate to:
   • HKEY_CURRENT_USER\Software
   • HKEY_LOCAL_MACHINE\Software
3. Look for unfamiliar folders with random characters or ransomware-related names.
4. Right-click and select Delete.

For Mac Users:

1. Go to System Preferences > Users & Groups.
2. Click on Login Items and remove any suspicious startup items.
3. Navigate to ~/Library/Preferences and remove malicious .plist files.

Step 6: Restore System Using System Restore (Windows) or Time Machine (Mac)

For Windows Users:

1. Press Windows + R, type rstrui, and hit Enter.
2. Click Next, choose a restore point before the infection, and follow the prompts to restore your system.

For Mac Users:

1. Restart your Mac and hold Command + R to enter macOS Utilities.
2. Select Restore from Time Machine Backup.
3. Choose a backup prior to the ransomware infection and restore your system.

Step 7: Use a Decryption Tool (If Available)

• Visit No More Ransom (www.nomoreransom.org) and check if a decryption tool is available for your ransomware variant.

Step 8: Recover Files Using Backup

• If you have backups on an external drive or cloud storage, restore your files.

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Automatic Ransomware Removal Using SpyHunter

If manual removal seems too risky or complicated, using a reliable anti-malware tool like SpyHunter is the best alternative.

Step 1: Download SpyHunter

Download SpyHunter from the official link: Download SpyHunter

Or follow the official installation instructions here:
SpyHunter Download Instructions

Step 2: Install SpyHunter

1. Open the downloaded file (SpyHunter-Installer.exe).
2. Follow the on-screen prompts to install the program.
3. Once installed, launch SpyHunter.

Step 3: Perform a Full System Scan

1. Click on Start Scan Now.
2. SpyHunter will scan for ransomware and other malware.
3. Wait for the scan to complete.

Step 4: Remove Detected Threats

1. After the scan, SpyHunter will list all detected threats.
2. Click Fix Threats to remove the ransomware.

Step 5: Use SpyHunter’s Malware HelpDesk (If Needed)

If you are dealing with a stubborn ransomware variant, SpyHunter’s Malware HelpDesk provides custom fixes to remove advanced threats.

Step 6: Restore Your Files

If your files are encrypted:

• Try No More Ransom (www.nomoreransom.org) for decryption tools.
• Restore from cloud storage or external backups.

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Preventing Future Ransomware Attacks

• Keep backups on an external hard drive or cloud storage.
• Use SpyHunter to detect threats before they infect your system.
• Enable Windows Defender or a trusted antivirus program.
• Avoid suspicious emails, attachments, and links.
• Update Windows, macOS & software regularly.

If you are still having trouble, consider contacting virtual technical support.